WE WILL START SHIPPING ORDERS ON MAY 1ST!!

ANSWERS TO YOUR QUESTIONS

Shipping Information

What's the cost of shipping?
We ship to all US States including Hawaii and Alaska via USPS. Shopify figures out the best rate for shipping based on your location and weight. We cannot COMBINE orders at this time.
When will you ship my Tubers?
All Tuber Orders will begin shipping May 1st from Washington State, and usually takes 2-6 business days to receive.
When your Tubers Arrive
Each tuber will be packaged individually with it's name on the packaging. Upon arrival tubers should be removed from packaging, (you can write the name on the tuber if you want) inspected and then stored in customers preferred storing method until planting time. You have 24hrs after receiving your order to contact us with issues or damage to tubers...PICTURES Help. No guarantees can be made after storage,planting and care. That is up to the customer at this point. However we do like to make it right when something is damaged or we have made an error so please give us the chance to do so. Dahlias are easy to care for...but you cannot ingore them.
They come in all Shapes & Sizes!
Let's face it...They all look different, they can all look like a potatoe and they all grow in the dirt! But no matter what they look like we know that they can grow to be 6ft tall and produce big beautiful blooms. So to keep our customers IN THE KNOW....we sell and ship...Pretty tubers, cute tubers, ugly, soft, hard, wrinkly, smooth, twisty, straight, dirty, stained, hairy, small, large, JUMBO, with a visible sprout, with no sprout, BUT you will always see a EYE!! If we send you a tuber...We would plant it in our own garden...We believe it will come up in the Spring as long as you give it what it needs and don't ignore it. Enjoy it's Beauty.  

Payment Information

Do I have to pay sales tax?
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location.
When will I be charged?
Your account will be charged within 24 hours of completing checkout.

Orders and Subscription Management

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.
Bouquet Subscription(Coming Soon!)
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you may skip a month, pause your boxes, or cancel your subscription. You can also access the "Subscription" option from your order confirmation email.
How do I track an order?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.